SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chose my cushion personality, wow!
Style without sacrificing comfort? That's what this guide promises - and delivers! The step-by-step checklist makes it easy to find shoes that look great AND feel great throughout even the busiest days. And let's not forget about real-life use cases – this feature really sets this resource apart from other guides which focus solely on looks or short-term comfort. My knees are already thanking me!
What sets this resource apart from others is its focus on long-lasting comfort. It's not just about finding a pair that feels good when you first put them on, but ensuring they can carry you comfortably through your busiest days. The tips for maximizing shoe longevity are particularly useful.
Decoding daily mileage has never been easier - kudos to the detailed checklist!
This digital download has transformed my approach towards choosing footwear. From decoding daily mileage to matching fit according to foot shape, every step is detailed and easy to follow.
impressive
This guide really sets itself apart with its focus on real-world use cases.
Maximized shoe life, minimized discomfort
All-day comfort? Achieved with ease
The '8-Hour Rule' test blew my mind! My shoes are as comfortable at the end of the day as they were when first put on - amazing stuff!
Found my perfect fit, so comfy!
Wow, this guide is a revelation! I've been on my feet all day for work and always struggled with finding the right shoes. But after following the steps in this checklist, I found my perfect pair that provides me with the support, cushioning, and stability that I need. It's like walking on air! The personalized recommendations based on activity level and foot type are simply brilliant. And don't get me started about how it teaches to balance comfort with style - just what I needed.
Could use more real-world examples.
The bonus section about turning your love for comfort into business is quite interesting. Never thought of that before but now I might give it a try.
The bonus section was an unexpected delight! Turning my obsession with comfortable shoes into a business venture? What an innovative concept!
I'm an athlete who prioritizes comfort when choosing footwear. This resource has proven invaluable by providing in-depth actionable tips to make the best choice in terms of cushioning and support. What really sets it apart though is its focus on long-lasting comfort - there's even pro tips for maximizing shoe longevity which means less worry about wear and tear! Plus, there's a bonus section teaching you how to turn your passion for comfort into a business venture. How cool is that?
Learnt to balance style with comfort thanks to this guide, great for fashion lovers.
As an athlete, this checklist was exactly what I needed. The personalized recommendations were spot on and tailored to my activity level.
Stellar
I spend most of my day on my feet and finding footwear that can keep up with me has always been a struggle until now! This guide not only helps you choose shoes based on cushioning and support but also teaches you how to test them for all-day wearability (the 8-Hour Rule was an eye-opener!). Now I don't have to worry about midday foot fatigue or wear-and-tear anymore. And the part about rotating pairs for maximum longevity? Pure genius.
👌👌
Rotating pairs for longevity? Who knew! My shoe life just got extended.
Cushioning and support tips were on point.
Finding fit for foot shape, brilliant idea.
Real-life use case consideration, so practical and useful.