SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
😎
The section on materials and textures signaling quality was particularly insightful for my own product line refinement efforts. Now I know exactly what to look out for when choosing products for my store.
I've always been curious about what makes some sneakers recognizable from across the room. This guide helped me understand how logo structure, material choices, typography all work together to communicate credibility and trust.
Great for spotting branding patterns.
Helped me identify the unique silhouette of my favorite kicks, insightful indeed.
As an ecommerce store owner, understanding what makes certain sneakers instantly recognizable has been invaluable. The guide on 'N' logo recognition is particularly insightful!
Being able to spot underserved niches in athletic or lifestyle footwear? Now that’s something! This checklist made it possible for me
❤️
Practical and insightful, this guide has really helped me understand what makes a product instantly recognizable.
The immediate insight provided by this instant download is fantastic. No filler content here - just actionable strategies you can apply straight away
A great resource for anyone interested in footwear branding or looking to refine their product line.
This isn't your usual style mood board – it’s much more! Its structured approach focused specifically on visual identity has changed the way I look at branding forever.
If you're into sneaker reselling or collecting like myself, you'll appreciate this tool as much as I do. It's great for spotting patterns in branding and design consistency that others might overlook.
The neutral color analysis was enlightening!
This tool is really different - not just a mood board but a complete analysis tool for brand identity.
If you're a designer researching athletic brands like myself then you'll find value here too! Understanding typography's role in reinforcing performance credibility was enlightening
Helped me understand sneaker recognizability.
Some terms assume you already know footwear design basics.
Prompt delivery with immediate insight into creating timeless product identity - very impressive!
As someone who is passionate about sneaker reselling, this checklist was exactly what I needed. It offers immediate insight into footwear branding which you can use right away after purchase!
I've always wondered why certain sneakers are recognizable from across the room, this guide has answered all my questions! Now I understand how logo placement, silhouette consistency, and heritage signals shape recognition.
Last but not least: neutral color palettes creating versatility? That was new for me but now totally makes sense thanks to this awesome resource
I expected a slightly longer breakdown.
If you're serious about building collections with stronger positioning like I am then this resource is indispensable Can’t wait to use it again and again!
I'm impressed by the focus this checklist gives to practical application rather than vague theory. It's helped me refine my product line significantly.