SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this guide! Helped me compare styles like a pro 👍
Just finished reading this sneaker guide and wow, I'm impressed! It's like a treasure chest for all the sneaker enthusiasts out there. The detailed comparisons between different styles helped me understand what makes each one unique. Plus, the personal experiences shared by other readers gave it a real down-to-earth feel. Definitely recommend! 😊
What a guide! Filled with insights and tips that helped me choose the perfect pair. The side-by-side comparisons are just amazing.
As someone who's always been fascinated by sneakers but never really understood the intricacies involved, this guide has been incredibly helpful! The detailed comparisons have given me a newfound appreciation for design elements I used to take for granted. Plus, it's written in such an engaging way; you can tell the author genuinely loves their subject matter 😊
Ultimate sneaker style guide! 😍
I've been collecting sneakers for years now and was looking for something to help me level up my knowledge. This e-book did not disappoint at all. It has so much information on different styles – it’s like having a fashion expert in your pocket! The personal experiences shared added an authentic touch that you just don't get from generic guides.
This eBook is a sneakerhead's dream. So much useful info!
Best guide for sneaker lovers!👟
Never thought I'd learn so much about sneakers. A must-read.
As an avid collector, I found the guide incredibly useful. Those comparison charts? Top-notch!
loved how it breaks down styles, makes choosing sneakers so easy 😊
This guide is the ultimate resource for comparing sneaker styles. It's comprehensive, easy to understand and super engaging!
found some cool styles I never knew existed thanks to this ebook.
This eBook is like having your own personal sneaker expert. It's detailed, informative and super helpful!
This eBook is a must for anyone passionate about kicks. The detailed comparison of styles really helped me make smarter choices.
Fantastic for all enthusiasts.
Wow, the style comparison in this guide is top-notch.
Helped me pick my style.
This eBook is hands down one of my favorite reads recently. Not only does it provide unique insights on various styles, but also offers practical advice based on personal experiences which makes it feel more relatable than typical guides out there 🙌 Seriously useful stuff here folks.
An absolute must-have for anyone into sneakers. So much good info!
Beneficial and engaging read!
This was a great purchase. The guide breaks down trends versus classics really well, and the AI insights were a cool touch. It did take me a little time to get used to the decision framework at the end, but once I figured it out, it made choosing a pair much easier.
I've read quite a few style guides before but none as thorough and engaging as this one! It covers everything from common misconceptions to lesser-known facts that even long-time enthusiasts might not know 👀 Definitely learned something new with every page turn.
A must-read, so informative!
this guide is a must-have for anyone into sneakers. learned so much about my favorite styles.