SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The customization tips are top-notch, created some unique designs myself!
Found the coolest kicks using this guide's AI tools
I've always been interested in designing shoes and this guide has provided excellent resources for doing just that using AI-driven tools! The prompt examples really sparked creativity within me and now I'm proud of my own viral designs 🙌🔥🙌🔥🙌🔥
Great insights, but needs more examples
This guide took me to the future of footwear! It’s all about personalization and style.
wow!
The future of sneaker culture is here!
As a designer, I've gained so much from this - creating viral designs was never easier
I'm not much of a designer but after reading Chapter 3 on customizing sneakers with AI, I feel inspired to create my own pair! Plus the real-life examples shown are mind-blowing. Highly recommend this guide for anyone looking to elevate their sneaker game.
Love how it uses AI for personalized recommendations, found my perfect pair in no time!
This guide took my hobby to next level.
Just got this guide and it's amazing! The AI recommendations helped me find my new favorite pair of sneakers
amazing!
I’m impressed with how personalized the sneaker recommendations are. However, I feel the section on sneaker trends could’ve gone deeper. It’s a good read, but I wanted more detailed insight into upcoming styles.
Designing kicks with AI? So cool.
This guide is a goldmine for us collectors. Found some rare kicks with it.
I've always been into unique kicks, but finding them can be such a hassle. After going through this guide, I was able to score some really rare sneakers using AI-powered tools. Plus, there are real-life examples that show just how effective these techniques are.
The personalization aspect is amazing! Found shoes that match my exact style and needs
This guide is a sneakerhead's dream! AI-powered trend forecasting keeps you ahead of the curve 🚀🚀🚀
fantastic
This is a must-have for any sneaker enthusiast. It’s like having a personal stylist in your pocket!
If you're curious about integrating tech into your hobby or business, this is IT! Learned so much about predicting trends with AI.
Sneaker customization tips are on point! 👍👍👍
A must-have for all sneakerheads out there. It's the future of footwear 👟👟👟👟👟