SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The detailed breakdown of features was enlightening; now I know exactly what to look for when buying walking shoes.
Love their AI tool for tracking comfort! Very innovative.
This guide is a lifesaver, no more sore feet at the end of the day 👍
Awesome!
This digital download is the real deal for anyone looking to step up their shoe game. Not only does it offer practical advice on selecting comfortable shoes but also tips on extending their life span - something I hadn't considered before! No more sore feet after long walks for me 😁
Appreciated the real-life case study, practical advice for walking all day without pain.
The case study included in this guide really hit home for me, walking all day without pain seemed impossible till now! Also loved the try-before-you-buy approach suggested here... definitely saved me time from testing multiple pairs 👍 Worth every penny!
Avoided foot fatigue with this guide's advice - it works wonders!
Maintenance tips have been a lifesaver—my shoes are lasting longer than ever before. A worthwhile investment indeed.
recommend
With this guide, I was able to avoid common mistakes that were causing my foot fatigue. So helpful!
Who knew there were so many factors when picking out the right pair of kicks? With this guide, you get detailed breakdowns on various styles along with useful maintenance tips ensuring your shoes last longer than ever before. Also love the creative AI prompts suggesting personalized design ideas...it's like having your own personal stylist!
I've saved so much time by avoiding trial and error with multiple pairs - just got it right the first time around.😊
Tips on extending shoe life, yes please!
Never thought I'd be writing a review about a digital download but here we are 🤷♀️ This thing is honestly amazing though! It's packed full of expert tips and step-by-step instructions (which I definitely needed) plus there's even real-life case studies which gave me tons of ideas. Best part? No more sore feet at the end of the day!
Maintenance tips are great, looking forward to long-lasting comfort with my new shoes.
Tried it before buying - what a brilliant idea!
if you're like me and spend hours on your feet every day, this is THE guide for you! i used to suffer from foot fatigue by midday but not anymore thanks to all the practical tips in here. love that it also includes advice on extending shoe longevity...my wallet says thank you too 😅.
Detailed breakdown was super helpful👟
I've been struggling with foot fatigue from my daily walks until I found this guide. It goes beyond simple fit and style, providing an in-depth analysis of factors like cushioning flexibility and grip. And let’s not forget those creative AI prompts for personalized design!
Love the AI tool, fun and helpful.
I'm not an avid walker but still found this useful especially the part about foot type support needs
Love the AI tools included for tracking comfort and finding your ideal fit - super innovative 👍
A+!
This guide helped me avoid common mistakes that were causing foot fatigue. Wish I had found it sooner!