SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely loved this guide! It’s been a total game-changer in how I pick sneakers. Living in an area with constantly changing weather conditions, I used to struggle with selecting shoes that could keep up. This guide broke everything down so clearly, from hot and humid climates to cold and snowy ones. The climate-specific breakdowns were detailed but easy to follow, which made a huge difference for me. The best part was the actionable checklists. I always found myself overwhelmed by too many choices when shopping for shoes, but the step-by-step breakdowns helped me narrow down exactly what I needed for different weather conditions. Plus, the case studies, like the one about choosing sneakers for summer music festivals, made it feel more relatable and fun. I also really appreciated the AI-powered insights for personalized recommendations—what a smart way to shop! Highly recommend to anyone looking to build a versatile and weather-appropriate sneaker collection!
Wow, the list of breathable sneakers for hot weather is on point. I always felt uncomfortable at festivals, but these tips made me feel like I could last all day without wanting to throw my shoes away!
essential
This guide made me rethink my whole sneaker collection. I thought I had everything I needed, but turns out, I was missing shoes that actually work for my specific climate!
satisfying
Saved money by avoiding shoes that wouldn’t have survived the snow. I followed the winter tips and got boots that kept me warm and dry all season. Best purchase ever!
No more sweaty feet at summer festivals.
Brilliant
Thank goodness I found this guide. I never knew how to choose sneakers for snowy weather, but now I’ve got it down to a science. Keeping my feet warm and dry all season.
Amazing!
Can we talk about how much easier it is to choose shoes now? I used to struggle with whether they’d survive the rain or snow. Now I’m good to go no matter the weather!
helpful
The AI Sneaker Finder in this guide is fantastic! It takes into account different weather conditions to suggest the best sneakers. Simply brilliant!
It's perfect for any weather condition.
This guide is perfect for people who want to make decisions quickly! Everything's organized so well, and I didn’t feel overwhelmed with options. It made sneaker shopping fun again!
impressive
Best investment in my sneaker collection! Learning how to balance breathability with sand protection for dry climates was a revelation. No more dusty shoes for me! 😎
fine
Cold weather tips were EVERYTHING for me. Having warm, waterproof sneakers has been a game-changer during the winter months. Never realized how much I needed proper insulation before.
recommend
Good resource, but wanted more on shoe maintenance during weather.
Never thought an eBook could be so helpful in selecting appropriate footwear for different climates. A must-read if you travel frequently!
fascinating
The info on choosing sneakers for snow and ice is a lifesaver. I commute in the winter slush and didn’t realize how much traction matters! Never going back to those slippery soles again! ❄️
😍