SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Packed with practical advice on building solid relationships with customers. I've seen results already!
I've always admired their marketing approach, now I understand how they do it!
The insights on building bonds are truly eye-opening. A must-read for marketers.
Learned heaps about creating relatable campaigns, definitely worth it.
A treasure trove of branding tactics.
I was blown away by the depth of information provided on creating powerful emotional connections with customers 👏
As an entrepreneur, learning about these unique emotional branding tactics has been invaluable for my business strategy! From leveraging cultural moments to building community around our brand – these concepts were thoroughly explained in a simple yet engaging manner that left me inspired 😊
Wow! Emotional branding decoded 😍
A must-read for anyone looking to create strong bonds with their audience. So insightful!
Gained so much from this guide.
What an enlightening piece! Never have I come across something that explains the art of building strong customer relationships so well. The insights offered here are invaluable - whether you're starting out or already established in your field, there's plenty to learn from this guide.
What an enlightening read - it's given me a whole new perspective on customer engagement.
this isn't just another marketing book, it's an experience 😄 loved the deep dive into emotive strategies
If you want your brand to resonate deeply with people, then this guide is what you need. So many valuable takeaways!
Insightful! Felt a personal touch.
This was a helpful and easy-to-digest resource. I appreciated the clear structure and the actionable steps at the end, which made it feel less theoretical and more usable. The storytelling examples were motivating and showed how emotional connections can drive real engagement. My only small complaint is that I had to reread a couple of sections to fully absorb them, but that might just be me. Good value for a digital guide.
It's amazing how well they break down complex concepts into simple actionable steps...makes it easier for us non-experts!
A fascinating look at how to create meaningful connections with consumers. The tactics are spot-on and easy to implement.
If you're interested in marketing or even just curious about why we feel so connected to certain brands (you know who), then you need to check out this guide ASAP!! Not only does it break down complex psychological concepts into digestible pieces but also provides actionable steps for implementing these strategies practically
This read? Pure gold. Crafting bonds with customers has never been easier 😊
The techniques here are truly innovative and effective, my approach towards branding has been completely transformed.
The emphasis on evoking emotions in branding is something that really resonated with me...it's changed my approach completely!
Gained valuable insights into fostering customer loyalty - a must-read!
Fantastic resource for understanding emotional connections and their impact on consumers 👍
Strategies that really resonate, wow!