SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, just wow! The deep dive into branding and storytelling has given me a fresh perspective on value perception.
really liked the case studies
Loved learning how to align pricing strategy with consumer behavior.
This digital guide has been a revelation! It's given me an in-depth understanding of how pricing strategy can influence consumer behavior. I've learned so much about the psychological factors that drive price tags, especially for premium brands like Nike. The insights are invaluable and have really helped to shape my own business strategies.
If you're interested in how brands create emotional connections through storytelling, then this is your go-to guide.
This gives you actionable insights into consumer preferences like no other source I've seen before 🚀
recommend
Downloaded it today and already seeing its impact on my marketing decisions 💪
As someone working in retail, I found the advice here very practical for boosting sales. Highly recommend!
worthwhile
Great content, but I wish there were more practical applications for small businesses. Still, very insightful
As a marketer, this guide has been indispensable for me! Learning about common pricing pitfalls and how to avoid them was eye-opening 😮 Now I feel more confident in ensuring my marketing messages resonate with my target audience 👍
The section on avoiding common pricing pitfalls was super helpful for my e-commerce venture 👍
Impressive
This guide helped me understand why I'm always ready to shell out big bucks for a pair of Nikes. It's all about perceived value, folks!
Not often that you come across resources as comprehensive and well-researched as this one. Highly recommend for anyone in brand management.
This guide doesn't just tell, it shows with real-world examples. Makes understanding complex concepts so much easier.
Loved the in-depth analysis of psychological pricing.
Absolutely loved reading about Nike's branding journey - such an inspiring case study!
Dived into this digital guide out of curiosity, ended up gaining valuable business knowledge. So insightful!
Wow, what a resource this is! As someone working in e-commerce, I found the analysis on branding and storytelling particularly useful. It's fascinating how creating emotional connections with your audience can enhance loyalty and value perception. Highly recommended if you're looking to strengthen your brand narrative.
informative
An excellent resource to enhance marketing decisions.
I used to think high prices were just about brand name or materials quality but there’s so much more to it! This ebook explains everything clearly.
Helpful guide, though some concepts feel repetitive after a while