SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cultural relevance strategies are spot on 👌
Influencer collaborations as a strategy? Genius! Learned so much about it here.
As an entrepreneur, getting actionable insights into building a lifestyle brand identity is priceless. Highly recommended!!
This isn't your typical marketing material; it’s an engaging exploration into one of the world’s biggest brands
Real-life case studies made it relatable.
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The way this book connects sports, culture, and branding blew my mind.😎
Wow, the transformation from sports gear to lifestyle brand was an interesting journey to read about.
This guide provides excellent insights into Nike's cultural relevance, but the section on AI tools felt a bit rushed.
Impressive.
An excellent primer on how brands can leverage strategic partnerships for success 💡
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Nailed the transition from sports to lifestyle.
If you're interested in understanding lifestyle positioning strategies, look no further. This guide offers practical benefits that are super helpful!
The Travis Scott partnership explanation, wow! 😮
Wow! This guide is a revelation. It's not just about sportswear, it's about how to make your brand an integral part of people’s lives. The shift from performance gear to lifestyle branding was eye-opening 🤯 I particularly enjoyed the chapter on building emotional connections - such a powerful tool in marketing.
This guide helped me understand brand positioning on a whole new level.
Uncovered the mystery behind a sportswear giant's evolution into lifestyle dominance.😮
What a deep dive into the evolution of a sports brand to lifestyle icon! The insights I got from this guide are invaluable.👌
The case studies were very enlightening – they helped put everything into perspective.
great