SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this actually made me appreciate new balance design a lot more. before i just thought they were “dad shoes”
I followed the care routine suggestion with a suede brush and protective spray and my shoes legit look newer.
very informative
As someone who spends way too much time on sneaker Reddit, I liked that it encourages joining the community. It mentions Instagram, TikTok trends, and release tracking which helped me stay updated on drops.
my favorite part was the outfit ideas. streetwear combos + classic sneakers = perfect weekend look.
Honestly I bought it expecting something basic but the breakdown of the 327, 574, and 990 differences was surprisingly detailed. It even explains the subtle design cues that make each one unique.
🔥
It reads like advice from a friend who knows sneakers really well. Not overly technical but still educational. Learned a lot about cushioning systems and how to choose pairs for walking all day.
helped me finally pick between the 990 and 992. went with the 992 and no regrets.
sneaker nerd approved 👍
The checklist format is actually genius. Instead of a long boring guide it gives quick things to notice when shopping or styling. Makes it easy to remember.
simple clear and surprisingly fun to read.
I liked how it encourages experimenting with style. The tip about pairing classic runners with smart casual outfits made me try wearing mine with a blazer and it surprisingly worked.
Extremely informative and practical!
🎯
Exactly what I needed! 💖
I’ve owned New Balance shoes for years but never knew the history behind the iconic models. Learning about the evolution of the 574 and the comfort tech gave me a new appreciation.
the sneaker care tips saved my suede pair 😂
Absolutely loved it! 😍
This helped me avoid buying the wrong size. The section about fit and arch support explained things I never considered before.
wow this actually made me want to build a proper collection
Great for both collectors and everyday wearers. The mix of style advice, comfort explanation, and collecting tips makes it feel like a mini sneaker handbook.
cool
I liked the emphasis on comfort. Too many fashion guides ignore that but here it explains cushioning systems and why certain models feel better for long wear.
super practical and easy to skim.