SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The bonus move is such a cool addition! Not only does it help me level up my city style but also gives me an opportunity to turn it into a business by starting my own online shop.
Seasonal switch-up is a breeze, summer or winter.
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Retro revival? Check. Super stylish!
As someone who prefers minimalist style, I was thrilled to see how well the New Balance 327 works with monochrome outfits. Paired with an oversized hoodie or trench coat as suggested by the guide, you get that contemporary chic look effortlessly! Plus, experimenting with different color combos and textures has added such a fresh edge to my wardrobe.
Worthwhile
The mix of classic and modern is just perfect for city life!
Playing around with color & texture combinations using this guide has brought new life into my wardrobe. Experimenting with bold color combos and unique textures like suede, mesh, leather...it’s so much fun!
Minimalist magic? Achieved with ease!
Sporty street vibes on point.
Stepping up my city style has never been easier with this checklist. It's like having a personal stylist in your pocket, ready to help you create the perfect look for every occasion. I've found it particularly useful when it comes to blending classic and modern styles.
This guide has helped me master minimalist magic, so sleek and chic.
I've unlocked sporty vibes with the suggested pairings, it's been fun.
Made my style a business!💰
Revamped my city wardrobe effortlessly.
Could include styling ideas for different age groups.
recommend
Seasonal switch-up option is great, lightweight for summer and insulated kicks for winter strolls.
This digital checklist is a real treasure for anyone who wants to express their individuality through fashion. It's more than just about shoes, it's about creating an entire look that speaks volumes about your style and personality. The step-by-step approach makes the process of putting together outfits so much easier and fun! From classic meets modern looks to sporty street vibes, there are options for every taste. And let me not forget the bonus move - setting up your own online shop? That's like icing on the cake!
Sporty street vibes? Check! Minimalist magic? Check! Retro revival? Check check check!! This digital checklist covers all bases and helped me rock those New Balance shoes like never before.
I've always had trouble pairing outfits with sneakers but this checklist changed everything. The step-by-step approach simplifies creating trendy outfits with New Balance kicks - no more fashion faux pas on my watch!
This digital download is a must-have. It’s tailored specifically for the urban lifestyle and offers versatile looks that adapt to various occasions, seasons, and personal tastes. Whether you're into retro vibes or sleek minimalism, this guide has got your back!
Sporty street vibes are top-notch with this checklist.
Bonus move: turned my city style into business… free store setup plus $100 voucher? Wow!