SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the guide! Taught me to be a smarter shopper, now I'm not just buying out of impulse. 👍
So, I recently stumbled upon this guide for smart sneaker shopping and let me tell you, it's been a revelation! It not only helped me understand the impulse buying phenomenon but also taught me how to make smarter decisions. Now, I'm more aware of my needs and wants when it comes to sneakers. No longer do I buy on a whim or get swayed by flashy ads. This guide has truly been an eye-opener!
Scored these kicks on a whim and boy, they're worth every penny. The comfort is out of this world! 😍
This is a must-read for all sneaker lovers. You'll learn how to buy smartly, trust me.
Super helpful for impulse buys.
This sneaker shopping guide really helped me understand my own habits. It's like a personal finance course but for shoes!
Just finished my first run with these sneakers. They fit like a glove and the comfort is off the charts! 🏃♂️👟
Gotta say, the guide to smart sneaker shopping was enlightening. Made me reconsider my impulse buys.
Love these kicks! Super comfy and stylish, smart shopping at its best.
super helpful sneaker guide 😍
Love the smart shopping tips, they've really transformed my sneaker buying habits!
After reading this, I feel so much more confident in my purchases. No more regretful buys.
Sneaker guide's a lifesaver. 😍
Loving how lightweight they are. Feels like I'm walking on air.
I thought I knew everything about buying sneakers...I was wrong! This guide taught me new tricks.
Getting the right pair of sneakers can be a daunting task, but with this guide, I found it to be as easy as pie. It took me through the process step by step and made sure I didn't make any impulse buys that would leave me regretting later on. The amazing part was how it highlighted the importance of considering my personal needs before making a purchase. This is something most people overlook when shopping for sneakers.
Just got mine, feels like walking on clouds. Definitely a smart buy!
The durability of these kicks is impressive, been wearing them daily for months now, still look brand new.
Pretty useful read for anyone who tends to buy sneakers on impulse. I liked how it breaks down the emotional side of shopping and then gives practical steps to slow down before buying. The sections about creating a personal buying framework were especially interesting. It’s not a super long guide, so if you’re expecting a huge book you might find it a bit short, but the information is clear and practical.
Been using this guide for my recent purchases, it's spot on with the tips and advice!
Best decision ever made. Comfortable and chic - just perfect for casual outings.
Wasn't sure about buying sneakers online but this guide made it easy peasy. Comfortable fit and stylish design!
This guide is amazing! It's helped me make better impulse buys.
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Saved me lots of money.