SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The checklist really helped me coordinate my gray New Balance sneakers with everyday pieces though a few tips felt obvious.
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Brought my outfits to life!
I'm all about minimalist fashion and this checklist just gets it right 🙌
The tips on matching clothes are really useful, got compliments on my outfit today!
Picking the perfect sneaker was always tough for me until I found this handy guide.
Loving how quick and easy it is to elevate my wardrobe using these tips
worthwhile
Minimalist style that still feels put-together is what I'm all about and this checklist delivers
Finally, a guide that makes styling easy and fun. No more fashion faux pas!
Sweaters, hoodies, jackets—you name it! This list has helped me match them all effortlessly with my favorite shoes.
I liked the simple structure and neutral outfit suggestions but I wish there were more visual examples for beginners here.
This checklist takes casual dressing to another level—I've been getting so many compliments lately 🥳
A must-have for anyone who wants to elevate their everyday style without overthinking it. So quick and easy to follow!
Mixing textures was a revelation.
This is such an awesome resource for minimalist fashion lovers like myself. The advice on creating a simple color palette and mixing textures has totally transformed the way I dress and made styling outfits so much easier 😊
Finally found the perfect tool for creating balanced looks. The match and balance section is awesome!
Impressive
Finally, a style guide for minimalist fashion lovers like me. Everything feels put-together and stylish.
I appreciate how quick and easy it is to follow these steps without overthinking it.
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Never thought choosing socks could elevate an outfit but here we are - style upgraded 💯