SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this because I kept second guessing my shoe choices online. The checklist made it way easier to compare shape, cushioning feel, toe box space, and daily run without getting lost in marketing words. I liked that it me to notice how a actually fits my foot instead of what reviewers hype. After using it on models, I finally picked one that felt stable on easy miles and lively enough for longer runs.
This checklist honestly saved me from another “why did I buy these” moment. It helped me see that I lean lifestyle over performance way more than I thought.
helpful if you tend to impulse buy sneakers 🙃
Super insightful
This was more practical than I expected
I used this after realizing my past purchases based on photos plus random reviews from people who do not run like I do. The worksheet gave structure to things like cadence comfort softness responsiveness on push off fit with different socks. Very easy to understand even you are not super technical footwear yet.
Loved how it explained the emotional side of sneaker choices. That part felt weirdly personal but accurate 😂
I am newer to running so having clear checkpoints mattered a lot. This helped me evaluate whether a shoe felt forgiving enough for beginner mileage while still being comfortable for everyday use around town. The sections on fit balance support under fatigue breathability during warm weather runs and value over time were useful because they connected real use cases with buying.
Just downloaded this guide and it's super insightful! It really helps you understand what to look for in a sneaker. 👍
I used the AI tip section and it actually worked… like instant clarity. No more overthinking for hours.
Great buy for anyone confused about choosing the right shoe. Covers all important aspects. A must-have!
cool
This helped me avoid a purchase I 100% would have regretted.
very simple but powerful. made me rethink what “my style” even means
I've always struggled with finding the perfect fit, but this guide made it so easy! Highly recommend.
I appreciated how it didn’t push one brand over the other. It just helped me figure out what fits me.
If you're into running and want an edge, get this guide now. You won't regret it.
Amazing!
The lifestyle vs performance contrast was eye-opening. I finally understood why certain shoes felt “off” even if they looked right.
The checklist part of the download was my favorite - makes comparing sneakers straightforward and simple.
handy tool
I avoided a pretty expensive mistake thanks to this.
I love how detailed yet easy-to-understand this guide is. Makes shopping online much easier!
The performance section of this guide was incredibly helpful when selecting my new pair of runners 🏃♀️
It’s rare to find something that actually reduces decision fatigue. This did exactly that.