SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This digital style bible has given such a boost to my weekend hangout attire – looking sharp has never been easier!
I appreciate the subtle accessory suggestions in the guide; they really enhance my outfit without stealing attention away from it.
Clean kicks, happy me 😊
Step up your style!
The sock game tips are fantastic, never knew socks could make or break an outfit 😂
The mood matching advice is spot-on: pairing light-colored sneakers with dark jeans creates such cool contrast 👌🏻
It's amazing how much of a difference rolling or cuffing your jeans makes when showing off kicks! This guide showed me how to do it right
nice
This checklist is a lifesaver. It helped me quickly identify the most stylish combinations, saving me time and stress!
This checklist has made experimenting with different denim washes, fits and sneaker models fun and stress-free! Now I can confidently try new combinations knowing they'll look stylish every time.
The pairing suggestions are on point, saves time and stress!
Great guide, but I wish there were more sneaker styles.
No more guesswork, yay!
My sneaker investment feels worth it now, they always look clean and fresh.
Stepped up my denim game with this guide! Now I know how to pair sneakers and jeans effortlessly. No more guesswork for me.
Maintaining clean-looking sneakers while wearing them regularly seemed impossible until stumbling upon these easy-to-follow cleaning steps 💪🏼
Mix and match fun 👟👖
The cleaning tips are so simple yet effective; they have helped me maintain my sneaker investment by keeping them fresh looking. Also, the subtle accessorizing suggestions have added an extra edge to my outfits without stealing attention away from my kicks.
No more mismatched outfits thanks to this checklist. A real confidence booster.
A solid guide for beginners.
Casual dates just got an upgrade since using these practical tips – no more outfit regrets here 🙌🏼
recommend
I've discovered new style combos I wouldn't have thought of myself - such a win!
A great tool for those who love sneakers but struggle with matching them with jeans 🙌
I've finally found a way to keep my sneaker investment looking fresh and intentional every day 🙏🏻