SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This guide is a revelation! It's like finding the secret sauce to elevate any brand, not just footwear. The focus on authenticity, legacy and craftsmanship really resonated with me. I'm particularly impressed by how it emphasizes the importance of product positioning - framing advanced cushioning tech as symbols of innovation and prestige while also highlighting durability and minimalist luxury. This is something that can be applied across different industries.
Nifty
Could be slightly shorter without losing value.
A transformative guide to luxury branding.
What stood out was the section on product positioning. It's not just about selling shoes but telling a story that signifies status and luxury. The emphasis on advanced cushioning tech as a symbol of innovation and prestige was particularly enlightening.
this guide isn't just about selling shoes; it's about selling lasting impressions, rich history & status - something every luxury brand should aspire for!
Leveraging celebrity endorsements, street-style photography for social proof? Genius! Really enhances cultural relevance and desirability without overdoing it.
I found the model selection advice particularly useful. Choosing flagship silhouettes to spotlight status and exclusivity makes sense now that I've read this guide.
Might feel basic for experienced brand strategists.
I've read many guides before but this one stands out because it doesn't just teach you how to sell shoes or any other product for that matter; it teaches you how to sell a story, a legacy, a lifestyle! From model selection (choosing flagship silhouettes) to pricing strategy (avoiding discount traps), every aspect is covered in detail yet presented in such an engaging way that keeps you hooked till the end. Get ready folks...your journey towards creating premium brands starts here!
WOW
Emphasizing legacy and craftsmanship? This is your ultimate resource.
this digital guide is a treasure trove of information. it helps to transform functional footwear into premium lifestyle choices. the focus on legacy, craftsmanship and timeless appeal is truly insightful.
model selection advice was spot-on! choosing flagship silhouettes along with limited releases to spotlight status and exclusivity makes total sense
👌
Feels more suited for beginners than advanced marketers.
The visual merchandising tips are super helpful: clean layouts, lifestyle imagery, neutral backgrounds...it all adds up to create gallery-like elegance which resonates well with luxury consumers.
creating premium aesthetics with clean layouts, lifestyle imagery, neutral backgrounds...wow! feels like you're walking in an elegant gallery 🎨
Some chapters flow a little slowly.
This guide is a treasure trove of knowledge. It's not just about selling shoes, it's about creating an impression that lasts. The focus on authenticity and legacy resonates with luxury consumers like me.
The pricing strategy section was enlightening, avoided the discount trap successfully.
Social proof techniques are top-notch!
Some concepts feel theoretical rather than actionable.
💯
This digital guide is a treasure trove of knowledge for anyone looking to elevate their brand perception. The approach towards making legacy feel luxurious, especially the evolution from functional footwear to fashion symbols, is truly insightful.