SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Learned so much about building a versatile wardrobe, thanks!
wow
This guide has completely transformed how I approach everyday style. Highly recommend it!
i'm all about comfort and style, and let's just say: mission accomplished with these tips 🙌🙌
Great Puma inspiration but I wanted more sneaker pairing examples.
This guide has made me appreciate the power of a versatile wardrobe - I can mix and match pieces for any occasion now!
The AI tools mentioned in the book are so cool and useful! They make styling outfits much easier than before.
Great for everyday style
This guide is a lifesaver! Now I know how to avoid common fashion pitfalls.
The ultimate style bible right here folks! From building your wardrobe essentials down to styling them properly - all bases are covered in this guide. And let’s not forget about those handy AI tools
Learnt to avoid color overloading.
Love the practical advice in this guide! It's helped me level up my fashion game with ease.
I've leveled up my style game. The tips and tricks are easy to follow.
Loved the section on styling for social meetups - very useful!Mistakes in styling? Not anymore after reading this guide 🙌🏼Casual Puma Styling Guide is perfect for anyone wanting effortless cool vibes ✨ Dressing appropriately just got simpler - no more inappropriate sneakers 🎉 Packed with all necessary info from choosing sneakers to accessories 👍 AI curated outfits was something new and exciting! Loved it ❤️
Sneaker tips on point
Inspiring real-life examples included.
Really enjoyed reading about different ways of styling sneakers for various occasions - never thought they could be so versatile!
Love the practical advice. Helped me pair my sneakers with different outfits.
Wardrobe refresh success! Tailored outfits? Yes please! Newcomer-friendly, appreciate it.
The real-life examples are super helpful for outfit inspiration.
Tailored advice that suits my unique tastes? Yes please! 💕
Avoiding overload of colors was one thing that always confused me while dressing casually but not anymore 😎
Packed with useful tips 👏
This guide improved casual outfits though some sections felt rushed
this resource really stands out because it goes beyond typical fashion guides by showing you how ai tools can help curate your outfits 👌