SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The accessorizing tips bring me right back to 2002. So nostalgic!
I'm all about that Y2K persona breakdown. It really helped me find my style.
Helpful guide for building retro Puma looks especially the persona section but I wish there were visuals included overall.
Stepping back into Y2K with this guide was a nostalgic blast! The variety of sneakers and outfit suggestions really helped me nail the look.
this digital download offers step-by-step instructions which makes everything so much easier
As someone new to vintage fashion, this step-by-step guide made things super easy to follow.
sporty and stylish, love it
Love the step-by-step guide for choosing retro Puma sneakers, very helpful!
Stepping back into the early 2000s has never been so easy! This guide is like a time machine, taking you straight to the heart of Y2K fashion.
This checklist helped me find some rare retro styles that I wouldn't have found otherwise. It's truly unique in its approach!
love
The persona breakdown section is amazing - from street rebel to minimalist chic, there's something here for every style preference.
This checklist is amazing, it's like having a personal stylist for vintage fashion. Love the AI tool for generating endless outfit ideas!
fashionably nostalgic, totally recommend this!
The suggested mix of modern and vintage pieces has transformed my wardrobe. Who knew Puma could be so versatile?
Accessorizing tips for days! Tiny sunglasses and chunky belts are my new go-to thanks to this guide.
wow! outfit creation simplified.
I'm not usually one for accessorizing but this download changed all that. Tiny sunglasses and chunky belts really complete the Y2K vibe I was going after, thanks to their helpful tips.
You want attitude? You got it! The base outfit creation suggestions are all about balancing sportiness with some serious sass
Stepping into Y2K again!
I'm loving how this guide breaks down different Y2K personas. I've been channeling my inner street rebel all week!
The AI-powered tools are genius! They've given me endless outfit ideas and have even identified rare sneaker models I would never have found on my own. Such an innovative feature!
best way to rock retro 🤘
As someone getting into Y2K fashion this guide helped me understand how to pair Puma sneakers with low rise pants and fitted tees. I just wish the AI outfit tool explanations were a little clearer for beginners like me sometimes
With practical steps and expert advice, transforming your wardrobe into a retro-inspired dream is as simple as following this guide