SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The seasonal advice is particularly useful.
This guide is perfect if you're serious about your sneaker game! It's taught me how to shop smarter online too.
😎
This guide is amazing for sneakerheads like me. The AI shopping tips are super useful and have saved me so much time.
Perfect resource!
Such a fun and practical guide! The fall sneaker section was a game-changer for me. The suggestions on transitional footwear were so helpful—now I have the perfect pair for both chilly mornings and crisp afternoons. A must-read for sneakerheads!
Really impressed
So many great tips and tricks!
I’ve been looking for a guide like this for YEARS! The way it blends seasonal advice with real-world examples is so practical. I got immediate use from the AI-powered tools, too! 😎
highly recommend!
Just finished reading this eBook on sneakers. Loved the seasonal styling tips, my shoe game has stepped up!👟
A must-read for all sneaker enthusiasts. The care instructions are spot-on and have helped keep my kicks looking fresh.
Loving the style advice in this book. I'm now rocking my sneakers with confidence each season 👌
Well worth the download!
Just downloaded this and I'm already obsessed 😍! The styling tips for spring were amazing. I never thought of pairing my sneakers with a light sweater for brunch. Definitely going to follow the cleaning advice too. This guide is perfect for sneaker lovers who want to keep their collection fresh year-round.
super helpful
Loved every page of it!
Fantastic read - it covers everything you need to know about keeping your shoes looking great all year round.
worthwhile
I was blown away by how simple this guide makes choosing sneakers! The advice for each season is spot on, and the real-world examples gave me instant outfit ideas. My sneakers have never looked or felt so good. Highly recommend it to anyone who needs help stepping up their sneaker game! 👟✨
Love it!
Can't recommend it enough!
This guide made me rethink my whole sneaker collection! I never knew there were so many options for different seasons, and now I feel like I’m wearing the right shoes for every occasion. Thanks for the amazing insights!
satisfactory
The advice for winter sneakers blew me away! I had no idea how much difference waterproof designs could make. Plus, the traction tips for icy sidewalks are super practical. Highly recommend this for anyone braving the cold.