SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Avoid injury, choose right.
I'm loving this digital guide—I've learned so much about Nike weight vs stability balance. It's helped me save time and money by choosing shoes that match my exact needs. Also found the real-life case study super helpful in making decisions tailored to my lifestyle 👟
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Saves time and money💰
This digital guide was a lifesaver. No more guessing games when choosing shoes for training or daily wear!
Saved me time and money.
Wish I had found this sooner! Avoided some common mistakes thanks to this guide - no more discomfort during workouts.
Ultimate foot comfort guide!👟
The section on understanding weight and stability in shoes? Brilliant! My stride has improved dramatically since applying these tips.
Just finished reading this guide, and wow! Learned so much about weight vs stability. Now I can pick the perfect shoes for my runs.
Made my Nike choice confidently.
This digital guide is the real deal. It's not just some generic advice; it actually gives clear explanations on how to choose the right Nike for your goals. Plus, the tips on avoiding common mistakes have saved me from potential discomfort or injuries!
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I was always overvaluing style until I read this guide. Now I know how to choose what's right for my feet.
The AI tools suggested in the guide are incredibly helpful for visualizing fit and comparing models. Definitely worth checking out!
Navigating busy week made easy!
I've always wondered about shoe weight vs stability, this guide answered all my questions! I can now choose my Nikes with confidence!
The case study was insightful.
This guide was a lifesaver! I used to struggle with picking the right shoes for running and training, but now I feel confident in my choices. The section on understanding weight and stability really opened my eyes. Plus, tips on avoiding common mistakes have saved me from potential discomfort or injuries. 🙌
Great for everyday wear too.
Love how this isn’t just theory but practical examples too! Made choices tailored to my body type and lifestyle easy peasy lemon squeezy 😎
Informative, but could use more detail.
informative
Avoided discomfort with this guide.👍