SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was never really good at mixing textures and colors but this guide made it so easy. Now, creating cohesive layered outfits isn't as daunting as it used to be.
Makes outdoor activities so much more fashionable! Winter can't stop my sneaker game now.
I wasn't sure how to style Converse for office looks, but now I do!
This guide is a treasure trove of outfit formulas. Now I'm never stuck on what to wear.
I found the occasion-based styling advice particularly useful - whether it's a casual weekend or smart office looks, there are great suggestions for every eventuality.
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I wanted more real-life scenarios for styling.
I've always struggled with incorporating sneakers into my winter outfits but this guide made it so easy. The foolproof outfit formulas are amazing and work every time!
The section on personalizing your winter style really boosted my confidence. Now I feel like I can express myself more freely during the colder months thanks to these styling tips.
Expert tips for winter styling with my favorite sneakers, what's not to like?
All about Converse in winters, unique approach.
This guide has completely transformed my winter wardrobe. The chapter on building layers and choosing the right colors was so insightful, I now confidently rock my Converse with any outfit.
Dressing up for different occasions has become so much easier and fun!
Felt confident wearing my sneakers in cold.
Saved time with those outfit formulas.
Cool
Texture and color mixing made easy! My winter outfits have never looked better.
Some sections felt a little too basic for people already into fashion.
Building a personal winter uniform seemed like an impossible task until I came across this guide. Overcoming confidence blocks when styling in cold weather? Check!
The personal style boost chapter was eye-opening. Confidence level: skyrocketed!
Texture and color tips, brilliant.
This guide is a winter wardrobe wizard! I've always been a fan of Converse, but struggled to incorporate them into my colder weather outfits. The tips on layering and choosing the right textures and colors have helped me create stylish yet practical ensembles that keep me warm without sacrificing style. Plus, it's not just about how to wear your shoes - there are also great insights on building confidence through personal styling. Now I can rock my favorite sneakers all winter long with no worries.
Certain ideas show up in multiple chapters.
Super practical guide, learned loads about layering and color coordination for winter.
Texture and color tips were top-notch - made my outfits pop even in snow.