SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sustainability consideration is awesome
Thanks to this checklist, choosing my next pair has become so much easier! Love how it helps me define the purpose of my shoes - whether for running or casual wear.
Style guidance is on point!
Taught me about shoe materials.
This guide doesn't just help you buy shoes, it teaches you how to maintain them too! Learning proper care techniques has definitely extended my shoe's lifespan - they still look fresh after months of use.
Makes shoe shopping a breeze 😊
This checklist is a lifesaver. Perfect for first-time buyers like me.
Matching personal aesthetics while buying sneakers always stressed me out! But not anymore thanks to the style tips from this checklist 🙌
Tried it out today - found my perfect pair in no time!
Super comprehensive guide, helped me pick the perfect pair!
Checking outsole pattern for grip was super helpful. Now I'm confident about traction in all conditions.
Love the budgeting advice!
Love this checklist! Setting a budget boundary was so useful in narrowing down options. Plus it made me consider if I wanted to splurge on trendy pieces or invest in durable performance shoes. Definitely recommend!
I'm a sneakerhead and this guide was just right for me!
Great checklist! Very informative.
Loved reading real reviews first.
Made shoe shopping so much easier and less overwhelming.
Great guide for comparing options.
A very detailed guide for Nike shoes. It covers everything from fit to material and even sustainability. The only downside was that some parts seemed repetitive, but it was still helpful
Sole and traction tips 👌
Assessing sole and traction was something new to me. This guide made sure that I wouldn't miss such crucial details again 😊
Made my shoe shopping experience stress-free and fun!
I'm big on sustainability, so seeing that included in the checklist was awesome 😍 Now I know which models use eco-friendly production methods or recycled materials. Great tool for conscious consumers like me!
nice guide.
Helps you make smart choices every time without fail.