SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool to learn about Nike tech.
Being able to compare against competitors? Super handy feature 🙌 Ensured that not only did i get great value from my purchase but also quality that stands up against other brands out there.
The part about checking material and breathability is so important 👌👌 My last purchase ended up being too stuffy because I overlooked this aspect.
ok
I love how it reminds you to measure your feet accurately. It's a small detail but so important.
worth it!
Love how it covers everything from fit to material, so detailed! 😍
Helpful guide for finding the right Nike shoes.
I've always struggled with budgeting for new kicks, but this checklist really puts things into perspective. Now I can set a realistic budget for myself.
The budgeting section was a lifesaver, kept me on track!
Celebrating the choice after ticking all boxes felt like an achievement in itself! Never thought buying shoes could be such fun 😄
Useful for figuring out fit, though some info could be clearer.
The material and breathability section is ace 👌 As someone who sweats a lot during workouts, choosing breathable shoes makes all the difference. Also appreciated advice on sole and traction for grip and responsiveness.
The style section made picking the right colorway fun and easy 😎
This guide was a real lifesaver, helped me figure out what I needed in terms of fit and comfort. The section on measuring feet accurately was particularly useful!
The style & colorway part is such fun! Matching personal aesthetic while exploring limited edition options adds an extra layer of excitement when buying new kicks 😎
Invaluable tool, especially during sales season.
Nike's latest technologies always intrigued me but understanding them seemed complex until I came across this guide. It simplifies everything!
Super helpful for budgeting!
As a frequent gym-goer, I found the guide super helpful! It helped me define my activity zone and choose shoes perfect for my intense workout sessions. The fit section was also really informative, ensuring I got the right size and support.
Love the focus on fit and comfort.
This guide reminded me of the importance of reading reviews before buying...saved me from some sizing issues 🙌
The guide gave me great advice on material and breathability. I just wish it had more examples.
satisfied
This checklist is thorough, covers everything from fit to maintenance.