SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ultimate guide for sneaker drops!
Love the digital download, makes tracking drops so much easier!
restocks? handled easily 😎
Just got my hands on this digital guide and boy, it's a lifesaver. I was always late to the party when it came to sneaker drops, but not anymore! The checklist has been so handy in keeping track of restocks and planning out my buying strategy. It feels like I've unlocked some secret level in the world of sneakers. My collection is growing steadily thanks to this gem.
this guide has been my go-to for smart buying strategies, it's really helped me make better decisions on drops
Smart buying strategy, indeed.
I'm absolutely loving this digital guide! It's made my sneaker buying strategy so much more efficient. I used to miss out on drops and restocks all the time, but now I'm always in the loop. The checklist is easy to follow and has seriously improved my game. My collection is growing faster than ever!
this checklist is a must-have for any serious collector, really helps with tracking those elusive drops 👌
Great tool for any serious collector. Keeps me one step ahead with smart buying strategies, can't recommend it enough!
this download has been a lifesaver for me 😅 i was spending way too much time trying to keep track of everything myself. now i just follow the checklist and it does all the hard work for me 🙌 no more missing out on those must-have pairs because they sold out before i even knew they were back in stock.
This checklist is a lifesaver for smart buying strategies. 🙌
Ultimate sneaker comeback guide! 👟
This digital download has been my secret weapon in snagging the best sneakers. 👍
Smart buying strategy? Yes please! Really helped my sneaker game.
Never thought I'd be this organized when it comes to buying kicks, all thanks to this handy guide.
I've been using this guide for a while now, it's fantastic! The smart buying strategy has saved me money and time.
Very clear and practical for planning a comeback drop. I liked the advice on confirming sizes and preparing accounts ahead of time. My only small issue is that I wish it had a few more examples of real-world restock scenarios, but overall it’s excellent.
digital download's convenience 👌
This download is everything you need if you're into slim sneakers! 👟 You'll never miss another drop or restock again. It provides an effective strategy for smart buying which helped me save money while still getting the pairs I wanted. Now that's what I call winning!
This checklist is a lifesaver for tracking drops, saved so much time!
Wish I'd found this sooner. Tracking drops and restocks has never been easier!
checklist is a lifesaver!
the best part about this download? It's not just about tracking; the buying strategies are gold 🏆
Who'd have thought a simple digital download could make such a difference? This ultimate checklist keeps me up-to-date with every drop, restock, and smart buying opportunity that comes along - without any effort from my side! Now if only there was something like this for other aspects of life...
Restock alerts saved my collection.