SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tech names recycling? Who knew it was part of the strategy! Really interesting stuff here.
I'm not usually one for deep dives into marketing strategies, but this one had me hooked from start to finish. The section on tracking where products appear was especially enlightening, helping me understand how distribution channels can affect a product’s image. Definitely worth checking out if you're interested in branding or retail!
nice!
The way it explained Nike’s athlete endorsement strategy for premium products totally blew my mind! Also loved the part about shared technologies across different product tiers - so clever 😮👏
Loved understanding colorways and scarcity! Makes me look at sneakers differently now 😊
Unlocking secrets of branding!
useful
Wow, this checklist really opened my eyes to the world of branding! I was amazed at how it broke down Nike's pricing strategy and showed me how they use price gaps to differentiate between everyday gear and status items. It made me realize that there's a lot more to a brand than just its logo.
Tactile differences explained!
Never thought about materials making such a difference in branding perception. Learned so much!
As someone working in retail, I found the audit materials section particularly insightful - understanding tactile differences can make all the difference with customers
This is such an insightful resource! It helped me understand the differences between mass-market models and premium releases by auditing materials used in their production. Plus, I learned about colorways and scarcity - something I never even considered before 🤯
Distribution channels dissected🕵️♂️
The comparison between return options and customization perks is genius, never considered that before!
Pricing strategies revealed. It’s all about signaling everyday gear vs status items.
Very insightful, but could have more real-life examples.
As a marketer, understanding the strategy behind different distribution channels and product placements is invaluable. This checklist nails it.
The section on how tech names are recycled was enlightening! Never realized that shared technologies could be such a powerful branding strategy.
Sneakerheads will love this! ❤️❤️❤️
Loved learning about colorways and scarcity. Spotting differences between mass-market color explosions and exclusive drops was quite fun!
An inside look at endorsements!
The section on upgrading pressure? Spot on! Noticed myself falling for that with my collection of kicks. Really makes you think.
I used this checklist as a tool to dissect Nike’s strategy like a pro, it really opened my eyes on how they balance luxury and accessibility
The art of branding explained in an easy-to-understand checklist, love it!
A brilliant resource that helps you track where different shoes are sold and how their distribution affects their image - mind blown!