SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
a revelation! This guide has made shoe shopping an absolute breeze. The AI-powered sizing is incredibly accurate, ensuring the perfect fit every time.
Perfect fit, every time!
Step Smart guide is the real deal. My shoe shopping experience has been revolutionized, no more guessing sizes! 😊
Just finished reading this guide and I have to say, it's a revelation! It's like having a personal shoe fitter in your pocket. The AI-powered sizing is spot on, no more guessing or returning shoes because they don't fit. Got my perfect size every time! 🎯
Love this guide! Perfect fit every time, thanks to AI. No more guesswork or returns for me.
Found my perfect shoe size, thanks to this guide! No more returns for me.👍
just finished reading this guide and wow, I'm impressed! always had trouble finding the right shoe size, especially when shopping online. this guide has made it so much easier with its AI-powered sizing solution. seriously, it's like having a personal shoe fitter in your pocket. can't wait to try out my perfect fit next time i go shoe shopping!
This guide has saved me so much time and stress. Shopping for shoes online used to be such a gamble but now I get the right fit first time, every time. No more returns or exchanges needed - it really is that simple!
this guide made shoe sizing so simple, even for my wide feet 😊
Finally a simple solution to shoe sizing! The AI-powered tips are super helpful and precise.
wowza 😲 what a read! never knew there was so much science behind finding the perfect 👟 size until i came across this gem of a guide. the ai-powered tech is just mind-blowing - feels like stepping into the future of footwear fitting 🚀.
Love this book! It's taken the guesswork out of finding my size. No more returning ill-fitting shoes for me 😊
This book's a lifesaver for anyone with unique feet like mine. Finally found my perfect fit thanks to it.
A revelation in shoe sizing.
This guide made finding the right fit a breeze.
AI-powered simplicity? Yes please!
This guide is a must for anyone who struggles with shoe sizes. I've never had such well-fitted footwear before!
This guide is fantastic! It's taken the guesswork out of shoe shopping and I've finally found my perfect size.
this book has been such an eye-opener for me! who would have thought that artificial intelligence could make such a difference in something as simple as choosing shoes? now that i've tried their method, there's no going back to guesswork or generic size charts.
Love how it simplifies sizing with AI - Super helpful!
I liked how this guide breaks down AI shoe sizing in a very practical way. The case studies were especially interesting and gave me confidence in trying new tools. I deducted one star because I sometimes had to pause to make sure I understood the tech terms—but that’s on me, not the guide.
Thanks to this guide, I've stopped wasting money on ill-fitting shoes. It's straight-to-the-point and very easy to understand.
The perfect fit is no longer elusive with this guide. It's like having my own personal shoe fitter!
I've always struggled with finding the right shoe size until I stumbled across this guide. The AI-powered technology made everything so easy and straightforward; it felt like magic! Now all my shoes feel comfortable and look great.
okay people listen up: if you are tired of returning ill-fitting shoes and wasting hours trying on dozens of pairs in stores then you NEED to check out this revolutionary approach to find your perfect fit. trust me, it will save you from so many footaches and hassles!