SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So, I've been shopping for sneakers online for years now and let me tell you, it's always a bit of a gamble. But this guide? It's like having your own personal sneaker shopper whispering in your ear! The tips on how to build online trust are worth their weight in gold. No more worrying about whether those kicks are legit or not. Plus, the section on safe sneaker shopping is so detailed - everything from checking seller reviews to secure payment methods. This guide has boosted my buying confidence big time!
Love this guide! It's helped me shop for sneakers online with such ease and security. A must-read if you're a sneakerhead like me.
Boosted my shopping confidence!
This guide has been a lifesaver for me. I've always been skeptical about online shopping, especially when it comes to sneakers. But this guide gave me the confidence and knowledge to shop safely and securely. It's detailed, easy-to-understand, and full of practical tips that have made my sneaker shopping experience so much better! 😊
Great guide, learned a lot about safe sneaker shopping. 👍
Secure shopping has never been this easy! This guide provides all the tips for a worry-free sneaker purchase online.👟
Boosted my shopping confidence!
This is an absolute must-have for anyone wanting to shop sneakers safely online, it's filled with useful advice.
So I was pretty new to the whole online shopping scene but thanks to this complete guide now i feel like a pro. It explained everything in such simple terms even a newbie like me could understand it easily. The best part is how it focuses on building trust which is super important while buying anything online.
Love this guide! It's made my online sneaker shopping so much safer. The tips are practical and easy to follow, really boosts buying confidence.
Safe sneaker buying, finally.
This guide is a lifesaver for anyone nervous about online shopping. It shows you how to build trust with sellers, I'm feeling more secure already!
This guide has made my online shopping experience so much safer. I feel confident in every purchase, knowing that it’s secure. 👍
Safe sneaker shopping has never been easier. This guide nailed it with its practical tips! 👟💳
A must-read for online shopping confidence.
A guide that delivers.
Gave me peace of mind while buying sneakers online!
Been using this guide for a while now and honestly, it's changed the way I shop for sneakers online completely. The advice on building trust with sellers alone has saved me from some potential bad buys already! But what really sets this apart is its focus on safe shopping practices AND boosting buyer confidence at the same time – something that’s often overlooked elsewhere.
Shopping for kicks can be tricky but thanks to this guide, I've learned how to build trust in my transactions!
I used to fret about buying sneakers online until I found this gem of a guide. No more worries now.
Such an insightful tool for safe sneaker shopping! The steps are clear and concise, perfect for beginners like me who want to shop securely online.
I used to dread buying sneakers online because of all those horror stories you hear right? This guide though changed my perspective completely! Every point is laid out clearly making it easier for anyone who wants safe secure purchases without any hassle or stress involved 🙌
Boosted my buying confidence big time. 👍
I love that this guide focuses specifically on New Balance online trust—it’s not just generic advice. The security tips and long-term trust strategies were practical and actionable. Only small downside: I got a bit overwhelmed with all the checklists at first, but that’s probably on me for trying to do everything at once.
I was always skeptical about buying shoes online until I read this insightful guide. Now, I trust the process completely!