SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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excellent
As an everyday runner, understanding durability has been crucial. This guide nails it!
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This guide saves me money on replacements 👍
I've always wondered how my running habits affect my shoes' lifespan. This guide provided real-world examples that helped me understand better. Plus, their AI tools are super cool!
This is an awesome resource! It not only provides insights into durability but also offers practical tips on maintenance. Perfect for any sneaker enthusiast like myself 👟🙌
AI tools? Genius and effective!
Just downloaded this guide and I'm blown away by the wealth of knowledge it provides. It's not just a generic shoe care manual, but a comprehensive resource on how to maximize the lifespan of my gear. The section on using AI tools is particularly interesting - never thought tech could help in extending the life of my shoes! 👟💻
A must-have for any sneaker enthusiast. The insights are top-notch and very comprehensive.
Extremely informative guide, saved my shoes!
This guide offers some great advice on Nike durability, but I expected more detailed, actionable tips. It’s informative, but some sections repeat the same points. Would’ve loved more specific advice for common issues
great!!!
I'm impressed with how it breaks down the testing process, really shows the quality of these products
wonderful
I'm amazed at how much I learned from this guide! From understanding different materials' impact on longevity to learning about proper storage habits, there’s something new on every page. And those free AI tools? They have seriously upped my shoe care game
Loving all the free AI tools included here; they're making maintenance so much easier
Cleaning tips have kept my kicks looking fresh longer than ever before - thanks guys!
Practical tips were easy to follow and effective.
This guide has been incredibly helpful for me as an everyday runner. It's taught me so much about what impacts the longevity of my running shoes and how to prevent unnecessary wear and tear. Plus, learning about Nike’s rigorous testing process gives me even more confidence in their products.
superb
A deep dive into product testing? Yes please! Learned so much
Totally worth it, my shoes are lasting longer.
The lifespan breakdown by shoe type was eye-opening. Now I know what to expect from each pair
Downloaded this guide and it's a lifesaver! Now I know how to properly care for my kicks. No more unnecessary wear and tear, saving me some serious cash in the long run 💰