SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unmatched comfort and style.
The comfort level of these shoes is unparalleled, making long walks a breeze.
This guide has truly elevated the comfort of my footwear. The benefits are tangible and immediate, providing a noticeable improvement in every step.
Having worn these shoes for a few weeks now, I must say that the comfort level is beyond anything I've experienced before. The cushioning technology used in this footwear line truly delivers on its promise. It provides an exceptional degree of support, making long hours of standing or walking feel effortless. This is definitely a product worth investing in if you value your foot health and overall comfort.
Appreciate the attention to detail in design that ensures an excellent fit and support for all foot types.
I have always been skeptical about buying shoes online without trying them first but this guide made it so easy to understand what to expect from this brand's comfort reputation. The comprehensive evaluation checklist was very helpful, providing clear guidelines on how the brand communicates their commitment to delivering superior comfort in their footwear lines.
These shoes are a testament to comfort. The cushioning is top-notch, providing unparalleled support for my feet during long walks.
Experience unparalleled comfort with footwear that feels like walking on clouds. Truly a blessing for my weary feet.
The level of comfort provided by these shoes is simply outstanding, truly setting a new standard in footwear.
I've always been very particular about my footwear. Comfort is paramount for me and this guide has truly delivered on that front. The emphasis it places on ensuring a comfortable fit without compromising style or durability is commendable. It's clear that meticulous attention to detail has gone into creating these guidelines, resulting in shoes that are not only functional but also visually appealing.
Feels like walking on clouds.
Incredibly lightweight, they feel like walking on clouds. A true testament to superior craftsmanship.
The comfort provided by this footwear is truly exceptional, offering a seamless blend of support and cushioning that makes long days on your feet much more bearable.
The comfort reputation checklist provided by this brand evaluation guide is exceptional. I appreciate the focus on delivering high-quality products with an emphasis on comfort, which makes wearing their shoes a delightful experience. From the cushioning to the supportive arches, every aspect of comfort seems to have been considered and thoroughly implemented.
I appreciate how thorough it is, especially the sections on long-term wear feedback and support vs. softness. It gave me a lot of clarity on measuring comfort objectively. The only minor issue was that I initially overlooked a few AI sentiment tracking tips, which was more my oversight than a flaw in the guide itself.
Unparalleled comfort, truly a step above the rest. Felt like walking on clouds.
What stood out most for me with these shoes was not just the immediate sense of ease they provided my feet but also how they maintained that level of comfort throughout the day. Many brands claim to offer comfortable footwear but few can actually deliver on that promise over sustained periods of wear. This one does exactly that and more!
These shoes are not just comfortable but also stylish. The design is sleek and modern, making them versatile enough to wear for both casual and formal occasions.
The superior cushioning technology is second to none. Really felt the difference during my daily runs.
I've noticed a significant reduction in foot fatigue since switching to these sneakers. They're genuinely designed with comfort as the priority.
Incredible foot support
Having used several brands over time, I can confidently say that this guide stands out due to its commitment towards delivering supreme comfort in its footwear lines. The unique blend of aesthetics and functionality they offer ensures you get value for your money while enjoying unparalleled levels of ease during wear.
Durable, reliable for daily use.
This was a really helpful tool for keeping our footwear designs consistent in comfort standards. It even got our marketing team thinking more strategically about messaging. The small downside is the digital format—it’s easy to lose track of which sections I’ve completed, but that’s easily solved by my own organization.
Fantastic durability means these shoes stand the test of time even with daily use. Value for money indeed!