SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A must-have for sneakerheads.
Stylish ideas, slightly repetitive sections.
Love this guide! It's helped me understand why NB sneakers are so popular right now, and it's been super helpful in planning my outfits. Feeling more confident already! 😎
I've always loved NBs but struggled with styling them. This guide has been a lifesaver - especially Chapter 2 on building your first outfit.
Boosted my confidence, big time.
This guide is like having a personal stylist at your fingertips, but for New Balance kicks.👌
Packed full of expert tips and tricks, from choosing the right pair to curating essential pieces - my NB style has never looked better!
This guide is great! It doesn't just tell you what to wear but shows you how to make each outfit uniquely yours.
This digital guide is a must-have for anyone looking to elevate their street style. The chapter on building your first outfit was particularly insightful.
An amazing tool for any sneakerhead or someone wanting stylish ways to wear their favorite kicks – feeling confident stepping outside now 😎
Finding my unique aesthetic was fun.
If you're new to NB streetwear like I was, this is an essential read. From picking out shoes to planning outfits, it covers everything.
I've always struggled with styling my sneakers, but this guide has made it easy. Now I can create looks that feel uniquely mine!
Just finished reading this guide and wow, it's really something. It's not just about the shoes but how to make them work for you. The AI outfit planning is a game changer. Feels like I've got my own personal stylist in my pocket.
Stepped up my style game!
The seasonal adaptation tips are amazing! My sneaker wardrobe never looked better or felt more versatile thanks to chapter 4. This is definitely worth checking out if you're into NB streetwear looks.
Loved learning why New Balance sneakers are such a streetwear staple right now- chapter 1 was super insightful 🌟
From learning about seasonal adaptations to creating a capsule sneaker wardrobe, this guide covers everything you need to know about New Balance streetwear style.
The outfit combinations in Chapter 2? Absolute gold. Made my first street style look so easy!
Effortlessly cool looks every time.
If you're looking for an easy way to build stylish outfits with your favorite New Balance kicks, this is the guide for you.
Helpful guide, needed more visuals.
Totally leveled up my sneaker game thanks to this guide! The section on creating a capsule wardrobe was particularly helpful 🙌
The Modern Guide is more than just about shoes, it's about creating your own unique look - love it!
No more outfit dilemmas 😎