SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Found my perfect gym shoes thanks to their cross-training section.
Tennis shoe section was much needed.
I'm all about street vibes and everyday comfort, this guide nailed it with their recommendations. Totally leveled up my casual wear game.
perfect
The basketball legends section was awesome!
Trendsetting has never been easier with the exclusive collabs section.
This isn't like other guides out there! It offers expert insights into each model's unique features, performance benefits, and style potential which makes buying decisions super easy. Also the fact that it uses AI technology to give tailored recommendations is mind-blowing 🤯
This guide made shopping for sneakers so much easier! I found some great running essentials to boost my speed and comfort.
solid choice
Innovative tech exploration - fascinating and useful!
This guide helped me find my perfect daily wear.
If you're into sports like me, you'll appreciate the performance and training insights. Really helped me choose the right shoes for my workouts.
This guide has a lot of great insights into Nike’s various sneaker lines. I especially enjoyed the street and lifestyle sections, which helped me understand how to pair the right shoes with my everyday outfits. The AI-powered suggestions were fun, but I found that some models in the performance and training category could’ve been better explained. A few more details on shoe material durability would’ve been nice too. Still, definitely worth getting for Nike fans!
This is not just another sneaker guide, it's a personalized journey into diverse footwear world.
Trendsetters section is on point, always ahead with the latest collabs!
Performance and training shoes info was so helpful for my gym routine.
Love the detailed info on classic comforts. I've discovered timeless designs that never go out of style. It's awesome!
I'm all about comfort and style when it comes to footwear, and this guide delivered both in spades. From timeless classics to casual must-haves, there was something for every occasion. Plus, with tips on how these pairs can complement my lifestyle... priceless!!
Finally found my perfect gym shoes with their cross-training picks.
love it!
As someone who loves versatile workouts, finding footwear specifically for gym and cross-training was a dream come true!
The running essentials really upped my speed game 🏃♀️🏃♀️🏃♀️🏃♀️🏃♀️
Street vibes section is just my thing!
Court sports footwear suggestions were spot-on.
The tech insights were fascinating - performance just got better.