SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fabulen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fabulen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I never knew so much thought went into crafting a pair of sneakers until reading this eBook - truly enlightening!
If you're looking to upgrade your sneaker collection, don't miss reading this ebook first – it's packed full of useful insights.
A must-read for sneakerheads.
Never knew there was so much behind selecting the perfect pair of kicks until I read this comprehensive guide...wow!!!
If you're interested in sustainability and social responsibility, there's a whole section dedicated to that topic...very enlightening 👍
Love the brand history details.
Learned so much from the chapter on quality and performance - didn't realize how important those factors are when choosing sneakers.
An insightful read - especially liked their take on blending timeless designs with functional innovation in footwear design.
The section on ethical choices really resonated with me. It's great knowing that there are brands out there committed to sustainability practices and social responsibility while also making stylish shoes. 👍
This book has made me rethink how I buy sneakers. Definitely recommend if you're all about making smart purchases.
Super informative guide!
A must-read for serious athletes! The performance details in Chapter 2 were really informative.
This eBook helped me understand the practical reasons people trust New Balance sneakers. The chapters on fit technology and brand history were strong, though the writing occasionally becomes a bit technical for casual readers at times still very informative
Great insights into comfort and fit.
This eBook is a breath of fresh air, focusing on quality over trends. A must-read for anyone serious about their footwear.
If anyone wants to understand logical reasons behind choosing a specific brand's shoes then this eBook is perfect!!!
This guide has armed me with all the right info to make smart purchases online and offline. Kudos to the author!
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I enjoyed learning the logic behind New Balance design, though a few chapters could use deeper real world examples sometimes.
Detailed craftsmanship explanations! 👏👏👏
Reading this felt like taking an exciting journey through the world of sneakers. Would definitely recommend!
Just finished reading this guide and it's a must-read for any sneakerhead! Dives deep into the history of a certain brand, really informative.
I never knew how much science goes into creating comfortable footwear until I read this book. Fascinating stuff!
Great guide for sneaker shopping! Loved the detailed explanations on what makes a shoe reliable and comfortable🙌
This eBook is not just about buying sneakers. It’s about making smart purchases that last long. Loved it!